How Bad Bunny Generated $713 Million with Zero Flashy Promos

A collage of Puerto Rican street scenes featuring art, the Puerto Rican flag on a wall, decorative plates, and a mural—plus a nod to Bad Bunny—with the text Culture Leads, Connection Follows.
Indie Spin: The one with community-first cultural strategy, AI agents that work like colleagues, and the economics of authentic connection.

Mintz + Hoke just dropped perhaps the most compelling case study for cultural marketing ROI: Bad Bunny’s three-month Puerto Rico residency concluded with a $713 million economic impact. What makes this extraordinary isn’t just the number—it’s the method. Their team member Jasmine Comulada witnessed it firsthand: “no flashy promos, no overproduction—just a community-first strategy, deeply rooted in culture.”

This week’s content from Indie Agency News members reveals agencies grappling with similar questions about authentic impact versus performance theater. From AI tools that think like trusted team members to pharmaceutical compliance strategies that turn regulation into competitive advantage, the conversation centers on substance over spectacle. The most successful approaches seem to prioritize genuine cultural connection and measurable transformation over traditional promotional tactics.
What’s particularly striking is how measurement itself is evolving—not just tracking impressions, but calculating economic impact, behavior change, and community transformation. When cultural strategy can generate $713 million, agencies need frameworks for pricing, proposing, and proving this kind of work.

:moneybag: The $713 Million Cultural Strategy Framework
Measuring authentic connection in economic terms
Mintz + Hoke provided the week’s most compelling case study: Bad Bunny’s three-month Puerto Rico residency concluded with a $713 million economic impact. Their observation through team member Jasmine Comulada’s firsthand experience: “no flashy promos, no overproduction—just a community-first strategy, deeply rooted in culture.” During Hispanic Heritage Month, their insight hits perfectly: “culture isn’t a trend—it’s the movement.”
Lewis connected similar dots from She Runs It and Ad Age’s Business of Brands, identifying authenticity and agility as operating systems rather than buzzwords. Their tactical takeaways included “prototype in public” and “make brand a team sport,” with United Airlines’ “Same status, better everything else” campaign succeeding because media, creatives, ops, and data moved as one.

:robot_face: AI That Works Like Your Best Colleague
From automation to autonomous decision-making
Klick explored what happens when AI gets agency-level responsibility, explaining how agentic AI works like assigning team members specific roles: one preps a media plan, another drafts copy, a third builds a budget case—all running in parallel. Their insight: “Organizations can integrate autonomous agents into workflows that think, act, and deliver with the clarity and reliability of a trusted team member.”
VaynerMedia clarified what C.A.I.T. really stands for—not a person named Kate, but Creators, Affiliates, Influencers, and Talent, a department built to navigate the ever-changing creator landscape. The playful misdirection reveals how specialized agency departments need better external communication about their AI-focused strategies.

:clapper: Creative Campaigns That Break Through Convention
When destruction becomes the selling point
Special Australia took the literal approach to “smashing conventions” for Airwallex, bulldozing outdated finance tools with very real destruction. Their “Future of Finance” campaign featured Group Creative Directors Sian Binder and Lea Egan explaining to Little Black Book how they brought the concept to life with physical bulldozing—sometimes the metaphor needs to be made literal.
Special U.S. found the sweet spot between athletic prowess and everyday comfort with their Never Uncomfortable campaign featuring Detroit Lions’ Aidan Hutchinson doing his hype dance in Hanes underwear. Their observation: “There is just something delightfully satisfying about seeing a man doing his hype dance (with a lion) that will never get old.”
Planet Propaganda posed fundamental questions about belief and persuasion: “We are constantly navigating in and around the concept of belief. ‘Are they buying it?’ is rarely asked in a literal manner.” Their philosophical approach asks whether work inspires, aligns with worldviews, or challenges them in palatable ways.

:racehorse: When Equine Intelligence Beats Artificial Intelligence
The most delightfully unexpected AI application
Team Cornett created perhaps the week’s most charming tech solution with Neigh-I for VisitLEX: an unpredictable horse named Oliver recommending what to see and do in the Horse Capital of the World. Their tagline says it all: “Artificial intelligence is cool. Equine intelligence is cooler.” Sometimes the best AI applications come from embracing regional character rather than fighting it.
https://www.visitlex.com/neigh-i/

:clipboard: Turning Compliance into Competitive Intelligence
How regulatory patterns predict marketing evolution
Klick analyzed over 100 FDA enforcement letters, with nearly half targeting prescription drug promotion. Their research breaks down what’s behind the citations and what they signal about consumer-facing content’s future. Key insight: brands are getting flagged for “overstated benefits, minimized risks, and formats that muddy the message.”
Davis+Gilbert launched their 13th annual confidential survey examining how the PR industry adapts to technological, societal, and economic changes, with particular focus on AI adoption in agency services. The timing suggests regulatory understanding is becoming a competitive advantage.

:trophy: Values-Driven Investment vs. Values-Driven Marketing
When agencies demonstrate rather than communicate values
Oberland demonstrated values-driven action by investing in sending 10 more women to Blackweek, inspired by E.L.F. BEAUTY’s approach. Their question hits hard: “With over 300,000 Black women out of the workforce over the past 4 months, how can they change the board game if they aren’t in the pipeline?”
Yes& Agency shared Chairman Jeb Brown’s sharp analysis on how agencies can keep growing in 2025, emphasizing that “agency growth isn’t about chasing the next big thing—it’s about balancing the ones that matter.” His three-legged stool approach addresses AI shifts, acquisition strategy, and staying steady when the ground keeps moving.

:rocket: From Newton to Quantum: Marketing Theory Evolution
When consumers become quantum states
Iris declared the death of traditional marketing physics: “Forget Newton. It’s time for quantum marketing. Our CSO Ben Essen says Newtonian marketing is dead. Consumers aren’t billiard balls, they’re quantum states.” Their Campaign UK article suggests we need fundamentally different frameworks for understanding consumer behavior in an era of infinite possibility states.

:iphone: Creative Legacy and Innovation Heritage
When the OG still influences the future
Stink Studios reflected on cultural impact longevity as D&AD celebrated 10 years of Spotify Wrapped. Their modest note: “It was a lot of fun to have worked on the OG back in 2015.” Sometimes the most transformative work looks inevitable in retrospect, but required genuine innovation to create something that would define a category for a decade.

:trophy: Recognition That Shapes Industries
Awards that acknowledge transformation beyond campaigns
Klick celebrated Rich Levy’s induction into The Creative Floor Awards 2025 Hall of Legends, the show’s highest individual honor. Founder Shaheed Peera’s citation reveals what sets apart industry-shaping work: “His work doesn’t just win awards, it shapes how we think, how we care, and how we inspire.”

:microscope: Beyond Logic to Behavioral Understanding
Health marketing’s evolution toward human psychology
Response Media outlined how pharmaceutical marketing is evolving beyond logic to behavioral patterns, noting that “patients, caregivers, and healthcare providers make decisions based on more than just logic—they are influenced by behavioral patterns, biases, and personal experiences.”
Special Australia celebrated Dave Hartmann being named among B&T’s Best of the Best creative agency strategists, proving that behind every standout campaign is strategic thinking worth recognizing.

Want to be part of the intelligence driving these conversations? Join Indie Agency News and get your agency’s insights featured in the daily digest that’s reshaping how independents think about growth, creativity, and cultural impact.

#hispanicheritagemonth #badbunny #culturalimpact #mintzhoke #immersivelydifferent | Mintz + Hoke

https://www.linkedin.com/posts/mintz-%26-hoke-communications-group_hispanicheritagemonth-badbunny-culturalimpact-activity-7374811272258793472-vzPb

linkedin.comlinkedin.com

#sherunsit #brandbuilding #womeninleadership #agencylife | Lewis

Katie Peninger and Alice Helms hustled straight from Ad Age’s Business of Brands to She Runs It: Empowering Leaders, Inspiring Futures in Chicago. Two different stages, but one consistent theme: Authenticity and agility aren’t mere buzzwords; they’re an operating system.

Takeaways from She Runs It:

:mechanical_arm: Lead whole. When leaders show emotion and background without armor, teams unlock trust, sharper ideas, and better performance.

:hammer: Build range. Careers aren’t linear. Pivots and lateral tours compound perspective.

:mag_right: Prototype in public. From Claussen’s culture-pounced drop of “Just the Brine” to Skittles’ “Apologize the Rainbow” campaign, brands earn traction by testing small, iterating fast, and lett… Show more

https://www.linkedin.com/posts/lewis-communications_sherunsit-brandbuilding-womeninleadership-activity-7374818773016686592-WwJo

Ideas ExchangeIdeas Exchange

Agents 101: What They Are, What They Aren’t | Ideas Exchange

Agentic AI introduces a new era of autonomous digital coworkers—independent, adaptable systems that research, design, and deliver.

linkedin.comlinkedin.com

“Where’s Kate?”  The answer isn’t what you think.   C.A.I.T. isn’t a person at all. It stands for Creators, Affiliates, Influencers, and Talent, a department within VaynerMedia built to help our… | VaynerMedia

“Where’s Kate?” :thinking_face: The answer isn’t what you think.
 
C.A.I.T. isn’t a person at all. It stands for Creators, Affiliates, Influencers, and Talent, a department within VaynerMedia built to help our clients navigate the ever-changing influencer and creator landscape.
 
Check back tomorrow as Lisa Canfield, our SVP of CAIT, will share exactly what our team does.

https://www.linkedin.com/posts/vaynermedia_wheres-kate-the-answer-isnt-what-activity-7374548426111361024-NEMX

linkedin.comlinkedin.com

Airwallex Smashes Stale Category Conventions with “Real, Visceral Destruction” | LBBOnline | Special Australia

Smashing conventions (literally). :boom:

Our latest campaign with Airwallex took on the cluttered world of finance by bulldozing the outdated tools holding businesses back.

LBBonline – Little Black Book interviewed our Group Creative Directors Sian Binder and Lea Egan to find out how we brought ‘The Future of Finance’ to life with some very real destruction.

Read the article here: https://lnkd.in/gGN6Ccwh

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